Over the last five years, Podium has grown from a niche review solution to a lightweight mobile CRM for local business owners tackling reviews, webchat, payments, and more.
4.9
out of five
Pros
Simple Setup
Best-in-class Review Generation
Mobile-first
Easy Inbox Management
Unbelievable ROI
Cons
Annual Contracts
Spotty Customer Support for Smaller Accounts
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Although Birdeye has helped over 60,000 businesses, their solution for reputation management is no magic formula. It simply gives a voice to happy customers who want to leave positive reviews.
Birdeye is helping businesses to not only manage their negative reviews but also increase their positive ones.
4.4
out of five
Pros
Great for Collecting Reviews
Easy to Use
Less Expensive than Competitors
Cons
Few Integrations
Doesn't Scale with Your Business
Very Buggy
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